Shipping Policy

 POSTAGE COSTS - AUSTRALIA

We offer a flat rate of $6.95 for Registered Shipping on all orders under $50.00. FREE SHIPPING is available for all orders above $50.00. Express Shipping is available and will be calculated at checkout.

All orders are shipped with tracking using either Australia Post or Sendle and you will receive the tracking details to your email address.

All orders are shipped in a box or bubble wrap depending on how large the order is. We have made an effort to reduce waste and prefer to send items boxed where possible but orders will also be sent out in bubble wrap when/if required. 

~ WE DO NOT COVER REDELIVERY COSTS - Please ensure you double check your address details as we will not refund if parcel is sent back to us due to incorrect address details or items being left at the post office, and purchaser will need to pay for re-delivery. The purchaser will also need to cover the costs of the book being sent back to us. ~

Express Post 

We offer EXPRESS shipping on all orders. Shipping costs will be calculated at checkout. Orders purchased via Express will be posted Express but they will still be dispatched within our normal timeframes which is 2-3 days from the order date. 

POSTAGE COSTS - INTERNATIONAL

We ship worldwide! If your country is not listed please contact us for a shipping quote. All International shipping costs will be calculated at checkout. Please note there are lengthy delays with international shipping with an expected shipment date of up to 6 weeks. 

DELIVERY LENGTH

We dispatch orders every 2-3 days – this includes Express Shipping orders. Purchasing Express Shipping means you are purchasing a faster shipping method not a quicker dispatch. You are welcome to email us and request quicker shipping but this may not always be possible.

Please note during periods of promotions or new product launches our packing time may be increased by a further week. If you require shipping urgently during these periods please select the Express Shipping option at checkout.

DISCOUNT CODES

All Free Shipping discount codes are exclusive of Express Shipping. If you select Express Shipping (and it isn't exclusively advertised as being Free Shipping for Express Delivery) and use a Free Shipping Discount code the purchase will be sent via normal parcel post and will NOT be sent via Express Post unless you pay for it without a discount code. 

GIFT WRAPPING

Gift Wrapping is now available at checkout for $2.20 per product. If you select this option your book will arrive wrapped in tissue paper with a ribbon ready to gift to the little loves in your life in a secure box. If you do not select gift wrapping your book will arrive unwrapped and packaged securely in a box. There is no personalisation available in the books and if a thank you card is selected this will be provided separately (the thank you note is NOT included inside the book).

PRE-ORDERS 

If an order is placed that is titled 'pre-order' this order will not be shipped until the date specified. If multiple products are included in the one order that order will not be shipped until the pre-order product is in stock. Please place seperate orders if other products are required earlier than the pre-order launch date.